User & License Management
OWNER/ADMIN can view. Only OWNER can change user roles, licenses or accounts.
Owner & Admin
Click a user for usage/device detail. Use Manage for account controls. OWNER remains protected.
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Users
Most recent reported function use first. Users with no reported use appear last. Click a user for detail.
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Function Failures
Reported FAILED calls grouped by function. Cancelled calls are excluded. Highest failure count first.
| Function | Failures | Affected Users | Failure Rate | Latest Failure / Version |
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Failure rate = FAILED calls / all calls for that function in this window. Error reasons and silent failures are not yet reported by the Add-in.
Diagnostic Incidents
Code-site reports for diagnosis. These records never add another tool use; open/preview incidents are separate.
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| Function | Error / Code Site | Occurrences | Users | Last Failure / OriginNewest first | Report |
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Download history 0
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| Download batch | Occurrences | Receipt | Actions |
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A located code site is not a confirmed root cause. Older FAILED usage without diagnostics remains in Function Failures, not a complete diagnostic report.
Function Analytics
Counts only completed Add-in function calls reported by an authenticated desktop session. Website login and heartbeat do not count.
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